We have officially opened an office in Mizue, Tokyo, to provide more convenient and localized support for our Japanese clients using LED display solutions.
For our clients, service is just as important as the product itself. Many LED display projects require on-site evaluation before implementation. During installation, we often need to consider multiple technical factors such as display size, building structure, power supply planning, and system commissioning.
After installation, clients also expect reliable long-term maintenance and fast technical support whenever issues arise. This is exactly why having a local office in Japan is so important.
XINTAI LED now operates a local office in the Mizue district of Tokyo, enabling direct communication with Japanese clients and faster response to project requirements. Whether it is pre-project consultation, on-site technical coordination, or post-installation support, we can provide timely and efficient assistance to ensure smoother project execution.
A major concern for many clients is what happens after purchasing an LED display. They often consider whether the installation site is suitable, whether the display will perform well in the local environment, how maintenance will be handled, and how quickly technical issues can be resolved. Remote communication alone can sometimes delay problem-solving. With our Japan office, these concerns can be significantly reduced.
The opening of our Mizue office is not just about expanding our location footprint—it represents an upgrade in our service model. We aim to provide clearer guidance before projects begin, smoother technical execution during implementation, and reliable long-term support after completion. This allows clients to operate their LED displays with confidence and long-term stability.
We have also developed flexible technical service packages tailored to different project needs. Some clients require detailed site surveys before installation to identify and eliminate potential risks in advance. Others prioritize maintenance planning to ensure long-term stable operation. We also offer full-service solutions covering product supply, installation, and after-sales support. No matter the requirement, we are committed to providing the right level of support.
In today’s LED display industry, communication and service efficiency are critical. Many project challenges arise due to insufficient coordination in the early stages, which can lead to additional costs later. With a local team in Japan, we can streamline communication, improve decision-making efficiency, and help clients complete projects more smoothly and quickly.
We warmly welcome our partners and clients to visit our Tokyo office to discuss cooperation opportunities. If you are planning an LED display project or require more reliable technical support, please feel free to contact us. We look forward to serving the Japanese market with higher efficiency and better service experience.
Japan Office Information
XT CARBON Co., Ltd. (XINTAI JAPAN)
1-61-9 Mizue, Edogawa-ku, Tokyo 132-0011
We look forward to meeting you and building long-term cooperation with clients in the Japanese market.